We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I was wondering for constructing a line graph - how can I make no data entry = null and not zero (see attachment).
I have seen a related post on this https://tmsplugins.ticksy.com/ticket/867857 and have tried to use the
wpdatatables_filter_float_cell ( $formattedValue, $tableId ) function.
I have put the following: wpdatatables_filter_float_cell ( $0 , $wpdatatable id=4 )
in the MySQL query (see screenshot). Basically, I am a bit stuck on this but also very new. Not sure if I should in fact be editing the wp files.
Would be very grateful for some advice,
Thanks
Emma
HI Emma,
Thank you for your purchase.
Sorry to disappoint you but unfortunately there is no a built in feature in the plugin to allow this at the moment.
Also due to our support policy and the customers that have similar request writing custom code is not included in the regular support of the plugin. Included support covers help with bugs and general inquiries for the plugin features, but not writing custom code. As you're developing some custom solution if you need our assistance we can offer you our paid customization service.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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