As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Oscar Soto Plugging error   Amelia   Updated May 31, 2025 at 10:15pm   12 Most recent comment from Oscar Soto:My hosting company is siteground.comDomain is: septicndrain.caUSER INFO- User Name: uisqb6yqrnjxz  - User Password: UrosAccess12#DATABASE INFO- Data Base Name: dbwvxswwqn4ilw - Password for the ... Maria Rodriguez Notificaciones   Amelia   Updated May 31, 2025 at 8:50pm   1 Most recent comment from Maria Rodriguez :Buenos dias, Tengo problemas con las notificaciones y con los recordatorios de las citas. A algunos clientes les llegan los correos de notificaciones de citas ( a los empleados que tienen gmail, no) ... Dieter Erni error 503   Amelia   Updated May 31, 2025 at 12:16pm   1 Most recent comment from Dieter Erni:Hi, I have issues with my Website, since some weeks I receive temporarily error 503. Today I was deactivating many Plugins and tested the Site. After I deactivated amelia, the error was gone. Even aft ... Ricardo payment error   Amelia   Updated May 30, 2025 at 5:00pm   5 Most recent comment from Ricardo:https://gaiatri.ar/wp-login.php Jose Dugarte Separate DB Connection, Command denied to user   wpDataTables   Updated May 30, 2025 at 4:15pm   2 Most recent comment from Miloš Jovanović:Hello, This is an error thrown from your Database for the DB user who is trying to connect. I will do my best to help you resolve it. You can connect the plugin to almost any MySQL, MSSQL, and Postgre ...
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