Hey there, Awesome Customers!

Just a heads up: Our team will be out of the office on the 12th and 13th of September, but don’t worry—we'll be back in full swing on the 16th of September (since we don't operate on weekends anyway).

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we get back.

Thanks a bunch for your understanding and support!

Warm regards,

TMS

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Klarna Payment plugin fails

Date: November 16th, 2021

Manifestation:

A fatal error is displayed when Amelia is active and when trying to use WooCommerce's Klarna Checkout plugin. The checkout never loads, and it keeps spinning.

The error in the console may be similar to this:

Fatal error: Maximum execution time of 30 seconds exceeded in ../wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 1898

Resolution:

Access your database and go to the wp_options table. In it, search for "amelia_settings" in the "option_name" column. That will return only one row, so I'll ask you to edit that, and in the JSON (under "option_value") search for "skipCheckoutGetValueProcessing". The default value is "false", so please change it to "true", so it looks like this:

"skipCheckoutGetValueProcessing":true

Please note that our development team has this task created in their "to-do" list, so hopefully, this will be resolved for good soon.

This change that you've applied in the database will not revert after you update the plugin.