We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I use the query:
select * from wp_subscribers where deleted = '0'
This brings back a column of type INT containing a Unix timestamp which I want to display as DateTime. Therefore, I have changed the column type to DateTime in WP DataTables. However this results in "01.01.1970 00:00" for every entry. How to fix?
Hi Frank,
This is little bug on our side. Please find this file
../wp-content/plugins/wpdatatables/source/class.datetime.wpdatacolumn.php
and in it around line 42
and change it to
Thank you for reporting this. We will include solution for this problem in next version of our plugin.
Worked like a charm - thanks Miljko!
Hi Frank,
Thank you for your purchase.
Miljko is currently on vacation so I will try to help you.
There are some reserved words from Wordpress and MySQL for column names and it can be very tricky to found the source of the issue.
Here you can take a look which of the words are reserved - Link.
Can you please provide me temporary WP admin credentials so I can take a look at your table.
You can write credentials here but please check the Private replay so nobody can see it except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Frank,
Thank you for reporting this.
We will release the update again and it will be on codecanyon in 2-3 days.
Please find this file
../wp-content/plugins/wpdatatables/source/class.datetime.wpdatacolumn.php
and in it around line 42
and change it to
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Frank,
Please provide me a temporary WP-admin login for your site I will need it to investigate this.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables