We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
As I finished the Chart Wizard, it said "Paste this shortcode to render this chart" but it didn't show any shortcode.
Hi Darimany,
It should look like screenshot from the attachment. If it doesn't please send me a temporary admin credentials so I can take a look.
You can add chart shortcode from from your post/page editor by clicking on the icon (attachemnt 2)
Hi,
I can see the button to add a chart, but it doesn't show any chart to select.
Sent you the admin credentials of the development (still not running on production) site to
[email protected]
it should come from [email protected]
We have some tables that are big, but also another (CSV) with few lines.
Thanks for the help. Diego
Hi Darimany,
i just deactivate/reactivate plugin and it looks like it's working now. Please try again
Awesome! It works, thank you.
How do we close this ticket?