We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I just downloaded your plugin and I keep getting this error when I try to upload a worksheet:
an error occured while processing this directive
At other times it just loads an empty table. Are there certain limitations on what can be uploaded? Can it handle excel sheets with formulas or conditional formatting? I have yet to be successful with anything except a very simple basic table.
Hi dgonier,
Thank you for your purchase.
It is not possible to create wpDataTabele if you have formulas or conditional formatting in Excel file. You will have option to add formulas, but not so powerful like in Excel, and coditional formatting later in wpDataTable settings.
Please send me a link of your Excel file so I can take a look at it.