We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
While general settings date formatting I can't set a date format for my x-axis in a HighCharts line chart. Is there another way to do this? It would be a very helpful feature, and not too hard to implement.
Hi daneel6672,
Thank you for your purchase.
Please send me a table ID and provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just mark PRIVATE so nobody can see it except us.
Hi daneel6672,
I don't understand what you are trying to achieve? You are trying to change format of dates on xAxis? I thought that dates are not working for you.
Hi daneel6672,
Unfortunately not out of the box. You can take a look at Highcharts API documentations about date formatting - http://api.highcharts.com/highcharts/Highcharts.dateFormat
We have plan to implement this functionality in future but it is not one of priority task for us at this time.
Hi daneel6672,
I understand, I will propose that this request becomes priority but I can't promise because it's not up to me.
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