Sorry It is a bug that we fixed for the next update.
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Thanks a lot for your quick reply. It would be wonderful if you could fix it in the next update!
About the login: it isn't that easy to provide you one, because you have to enter the website using a google login with an email address from our company. You can check it yourself (info.lecreditsportif.nl).
I noticed you updated wpDataTables and now the date and time pickers can work correctly. Thanks! Is there a way to update my tables without losing my current data tables? I can't just update the plugin in Wordpress, so should I remove the plugin first and then download the updated one again from Envato? In that case I'm afraid my tables will be lost?
I just deactivated/activated the plugin again and it seems that everything is working fine. Please take a look at this attachment, Also try it by yourself and tell me do you have any problems.
I found another 'bug'. It's about the dropdown 'Concessiehouder' in table id 9. It works when I change it via the popup edit form, but via inline editing it takes always the upper value of the list. Please try it yourself in arena.lecreditsportif.nl.
Thanks for fixing, arena.lecreditsportif.nl works great now! This dropdown bug is still active on the other domain (max.lexvd.nl). You can try yourself if you want to.
Oh ok, I hope now everything is fine. If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.
The pickers of date or time (or both date and time) appear behind the edit screen. Is this a bug or can I change this myself?
Hi Max,
Thank you for your purchase.
Sorry It is a bug that we fixed for the next update.
Can you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Bogdan,
Thanks a lot for your quick reply. It would be wonderful if you could fix it in the next update!
About the login: it isn't that easy to provide you one, because you have to enter the website using a google login with an email address from our company. You can check it yourself (info.lecreditsportif.nl).
Hi,
I noticed you updated wpDataTables and now the date and time pickers can work correctly. Thanks! Is there a way to update my tables without losing my current data tables? I can't just update the plugin in Wordpress, so should I remove the plugin first and then download the updated one again from Envato? In that case I'm afraid my tables will be lost?
Max
Hi Max,
You can manually update the plugin which requires these steps:
1.) Download zip from this link
2.) Use FTP to open /yourwordpressfolder/wp-content/plugins
3.) Delete existing wpdatatables folder.
4.) Upload previously downloaded wpdatatables folder through FTP to plugins folder (unzip it)
5.) Go to WP-admin panel, open Plugins section.
6.) Deactivate wpDataTables, and then activate it again.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I guess using these steps, not data will be lost?
Max
Hi Max,
If you follow this steps you won't lose any data.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
I just updated the plugin. First I tried it on a test domain and it worked great, but I still have a couple of problems with te 'Live' domain.
1. After inline editing a date or time, the table doesn't refresh (just keeps loading).
2. After editing a date or time via popup, the date and time pickers still show up behind the editing popup.
These problems only appear at the live version (arena.lecreditsportif.nl), but it worked great on max.lexvd.nl.
Max
[Edited: I just noticed I also can't add new tables to the arena.lecreditsportif.nl anymore.]
Hi Max,
Can you just point me to the table ID on arena.lecreditsportif site so i can test it.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
ID 9, but I'm afraid it also doesn't work for the other tables.
Max
Hi Max,
I just deactivated/activated the plugin again and it seems that everything is working fine.
Please take a look at this attachment,
Also try it by yourself and tell me do you have any problems.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I deactivated and reactivated the plugin myself 2 times before. Strange, but now it works fine indeed. Thanks!!
Max
Hi Max,
You are welcome.
If you have any doubts feel free to open a new ticket. We will gladly help.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I found another 'bug'. It's about the dropdown 'Concessiehouder' in table id 9. It works when I change it via the popup edit form, but via inline editing it takes always the upper value of the list. Please try it yourself in arena.lecreditsportif.nl.
Max
Hi Max,
Can you please try now.
Also tell me do you have the same issue on other site because I just fixed some file in arena.lecreditsportif.nl.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
Thanks for fixing, arena.lecreditsportif.nl works great now! This dropdown bug is still active on the other domain (max.lexvd.nl). You can try yourself if you want to.
Max
Hi Max,
Sure i will fix it on max.lexvd.nl , can you please just point me to the table ID so I would be able to test it after.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
You don't have to fix that one. It was just to let you know it may be a general problem for al sites. max.lexvd.nl is just my test site :-)
Max
Hi Max,
Oh ok, I hope now everything is fine.
If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables