We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm having the same issue as this: http://wpdatatables.com/ticket/duplicating-tables-and-editing-data/
However I've tried not using the duplication button - and no matter what I do any new excel sheet I import, it is connected to the same MySQL table - and I don't see where I can edit that at all. The field is grey'd out and un-editable.
Thank you for any help you can provide!
I am still having this issue - NO MATTER WHAT I DO ... the table in the database that is supposed to get updates is always an existing table and screws every thing up. I desperately need help on this.
Here is a scrreenshot
Could this be some sort of side effect of the caching plugins I am using? If so - is there some setting I can change in order to get this working correctly? We have over 50 tables I am trying to manage.
Hi sock2me,
Thank you for your purchase and sorry for delayed replay.
In version 1.7. when you are duplicating tables you have option to check Duplicate database table. If you check that checkbox it will create separate database table so changing one table won't affect other copies. Please take a look at image from the attachment.
My version says 1.6.2 yet I am not given an option to update?
Hi sock2me,
Please enter purchase key on wpDataTables settings page and after that you will have option to update it through plugins page.