We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Upgraded lite version to full version. Whenever I upload it, WP says "
"Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/ckdnutri/public_html/kidneygrub.com/wp-content/plugins/wpdatatables/
Plugin install failed."
I tried deactivating wpDatatables lite, but I continue to get the same message. Thank you for any assistance you can provide.
Love the product and am very excited to use the full version.
Jessianna Saville
Hi Jessianna Saville,
Thank you for your purchase.
Please do not delete the lite version from the dashbord just find and delete the wpDataTables lite folder from FTP, re update the full version instead of wpDataTables lite folder and deactivate/activate the plugin.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables