We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #936778
Export Settings
Closed

Comments

  •  2
    getbin started the conversation
    October 27, 2016 at 10:40pm

    Is there any way to export all of the settings and tables from one installation to another? I want to buy another license, but I'd need to be able to duplicate ALL plugin settings and tables/charts from one install to another...

  • [deleted] replied
    October 28, 2016 at 12:10pm

    Hi Getbin,

    There is no built in feature that will allow you to do this but it can be done through phpMyAdmin by transferring our plugin MySQL tables. 

    Basically you'll need to export tables from current installation and import it to new one. Then after importing those tables you just upload plugin files to 

    /yourwordpress/wp-content/plugins 

    and activate it from plugins page in your admin Dashboard.

    Tables that need to be copied are (please take a look at the attachment)

    • wp_wpdatacharts
    • wp_wpdatatables
    • wp_wpdatatables_columns
    • wp_wpdatatable_1 (2, 3, 4...) - these are manually created tables.