I tried to visualize some data with the Chart. I tried to use the Google Charts API and can set up everything. In the tab preview, nothing happens. There is only this "doing some process stuff"-marker in the middle of the page. But even after a few minutes nothing is happen. Also I am not able to save this and test in "real" mode.
With the same settings, but the Highcharts, everything is fine and displayed fast and in a nice view.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here because this ticket is private and nobody can see it except us.
Also tell me what is the chart type and what is the table that you tried to use
You can login as User: DataTablesSupport Password: S4Pl7OvrkK&^$RjNJ(Sga(z( both witout whitespaces. The problem is affecting all our tables and every exisiting chart.
Only problem that I can find is that you have column named "Jahr" as string but it has integers in it and google chart api complains about that. When I changed that column type to integer everything start working normally. Please try again and see is this fixed now.
Hello,
I tried to visualize some data with the Chart. I tried to use the Google Charts API and can set up everything. In the tab preview, nothing happens. There is only this "doing some process stuff"-marker in the middle of the page. But even after a few minutes nothing is happen. Also I am not able to save this and test in "real" mode.
With the same settings, but the Highcharts, everything is fine and displayed fast and in a nice view.
Can you give any hints, how to solve this?
Sincerely Jan
Hi Jan Maluche,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here because this ticket is private and nobody can see it except us.
Also tell me what is the chart type and what is the table that you tried to use
Hello Miljko Milosevic
our site is: https://investorenausbildung.de/wp-admin/
You can login as User: DataTablesSupport Password: S4Pl7OvrkK&^$RjNJ(Sga(z( both witout whitespaces. The problem is affecting all our tables and every exisiting chart.
Sincerely Jan
Hi Jan Maluche,
Only problem that I can find is that you have column named "Jahr" as string but it has integers in it and google chart api complains about that. When I changed that column type to integer everything start working normally. Please try again and see is this fixed now.