I just updated to version 1.7, and now one of my larger (4000+ entries) mysql-based tables isn't loading. My smaller ones do load, it's just this one. The table starts to show without formatting, it's grayed out, and there's a progress spinner continually spinning.
Additional note: apparently my envato key has expired for this installation, but I was somehow still able to get the update. I had to use a key from another installation just to post this ticket. I'm happy to rollback to 1.6.2, but I seem to be stuck in limbo here.
I appreciate that it would be valuable to your team to investigate this and clear out any bugs if there are any. However, this chart is a highly trafficked resource for home heating contractors, and the heating season is definitely under way. I could maybe try to recreate the issue on another, unrelated site using 1.7, but it's a completely different server so there's no guarantee it would reproduce.
Unless you think that would be worth it for your team, let's stick with 1.6.2 on this site and you can consider this ticket resolved.
I just updated to version 1.7, and now one of my larger (4000+ entries) mysql-based tables isn't loading. My smaller ones do load, it's just this one. The table starts to show without formatting, it's grayed out, and there's a progress spinner continually spinning.
Additional note: apparently my envato key has expired for this installation, but I was somehow still able to get the update. I had to use a key from another installation just to post this ticket. I'm happy to rollback to 1.6.2, but I seem to be stuck in limbo here.
Nevermind. I found an old copy of 1.6.2 I had hiding somewhere and used the manual update instructions to roll back myself through the FTP.
Hi Jason,
Thank you for your purchase.
You want to update again to 1.7 so we could investigate this issue or you want to continue with 1.6.2?
I appreciate that it would be valuable to your team to investigate this and clear out any bugs if there are any. However, this chart is a highly trafficked resource for home heating contractors, and the heating season is definitely under way. I could maybe try to recreate the issue on another, unrelated site using 1.7, but it's a completely different server so there's no guarantee it would reproduce.
Unless you think that would be worth it for your team, let's stick with 1.6.2 on this site and you can consider this ticket resolved.
Thank you.