Hello, since the latest update I'm having problems with the formatting of my charts (highcharts). I have 2 subdomains, and in one all works fine but in the other I have some problems.
In the first image attached you can see that I don't have the possibility to choose colors; and in the second one you can see the results for my chart.
I'm working in localhost, so it will be difficult to give you access. But if it is necessary, I can export/import my web to a page on the Internet.
Can you please tell me what version of our plugin do you use? 1.7 version of our plugin is out but we didn't push the auto-update. We will push the auto-update a little bit later (that’s why you don’t see that the new version is available yet) – we want to wait for the first feedback from the Stable version users. For now you can upgrade manually if you already want to start using the new features.
If you want to update it manually please first read manual upgrade procedure. You can download 1.7 version on codecanyon. In 1.7 version there are more various customizations of the chart and you can choose the background color of the chart.
Yes, I'm using the 1.7 version. I've followed the instructions of the link "manual upgrade procedure" without deleting the old version. I've done the same for my 2 subdomains, and in one all is correct but in the other I can't build the charts because the results seems as if they are broken (image 2.png of the previous message).
About the possibility to choose colors, what i mean is that in the subdomain where is all right, I have what you can see in the image attached (3.png) and in the subdomain where is wrong the result is shown in the image which name is 1.png.
I'm trying to rebuild my site, because if I start from the beginning, the plugin works perfectly. But maybe there is another solution.
Hello, since the latest update I'm having problems with the formatting of my charts (highcharts). I have 2 subdomains, and in one all works fine but in the other I have some problems.
In the first image attached you can see that I don't have the possibility to choose colors; and in the second one you can see the results for my chart.
I'm working in localhost, so it will be difficult to give you access. But if it is necessary, I can export/import my web to a page on the Internet.
Thank you so much.
Hi pedrolr,
Thank you for your purchase.
Can you please tell me what version of our plugin do you use?
1.7 version of our plugin is out but we didn't push the auto-update. We will push the auto-update a little bit later (that’s why you don’t see that the new version is available yet) – we want to wait for the first feedback from the Stable version users. For now you can upgrade manually if you already want to start using the new features.
If you want to update it manually please first read manual upgrade procedure.
You can download 1.7 version on codecanyon.
In 1.7 version there are more various customizations of the chart and you can choose the background color of the chart.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, I'm using the 1.7 version. I've followed the instructions of the link "manual upgrade procedure" without deleting the old version. I've done the same for my 2 subdomains, and in one all is correct but in the other I can't build the charts because the results seems as if they are broken (image 2.png of the previous message).
About the possibility to choose colors, what i mean is that in the subdomain where is all right, I have what you can see in the image attached (3.png) and in the subdomain where is wrong the result is shown in the image which name is 1.png.
I'm trying to rebuild my site, because if I start from the beginning, the plugin works perfectly. But maybe there is another solution.
Thank you so much for the reply.
Hi pedrolr,
Please try to deactivate/activate plugin and clear the cache.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables