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  Public Ticket #905337
Plugin Conflict w/ Essential Grid
Closed

Comments

  •  2
    BrennerG started the conversation

    Hi there - I recently purchased your plugin - and it works great, however it's interfering with an existing plugin - Essential Grid.

    After I installed your plugin, Essential Grid stopped working properly. I contacted their support and they said that there's a conflict with wpDataTables and that I should contact you guys.

    Thanks in advance!

    Brendan

  • [deleted] replied

    Hi BrennerG,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here because this ticket is private and nobody can see it except us.


  •   BrennerG replied privately
  • [deleted] replied

    Hi  BrennerG,

    Could you set up me one page where I can see the problem. I'm don't have much experience with that plugin.

  •   BrennerG replied privately
  • [deleted] replied

    Hi BrennerG,

    This is CSS conflict that could be solved on multiple ways. 

    Best way to do this would be to deregister our CSS scripts from that plugin pages. 

    Quickest way to do this is to find 

    .ui-dialog {
        z-index: 9991 !important;
    }
    

    in

    ../wp-content/plugins/wpdatatables/assets/css/wpdatatables.min.css

    and remove !important declaration.