Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE option when you submit replay so nobody can see it except us.
Probably WP Touch Pro plugin is adding some CSS property on modal overlay and because of that it is not visible. Maybe you should contact their support to ask them why is this happening.
I opened another ticket for no more being able to edit date columns. This does still not work. - Another support agent will replay you on this question.
This is exactly the answer I did not expect.... and what is frustrating.
I am not a CSS expert, but become now the "ping pong" player between 2 add-ons....
How can this be? Both Add-ins are no freeware but bought with license key. When I am going to contact WP Touch Pro, I will get for sure the same answer than yours.
Result of that: NOTHING will change and I am blocked.
You are welcome and sorry for the inconvenience once again. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
I am working really good with WPData Tables.
However I would like to duplicate tables, but using the DUPLICATE button will block my open window for some time, nothing happens at all.
Is there an issue with this functionality?
Many thanks and kind regards
JJ Rieff
Hi rieffjj,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE option when you submit replay so nobody can see it except us.
Hi rieffjj,
Please send me a link of your website.
https://harmonie-eilereng.com/
Hi rieffjj,
It is probably caused by other plugin that is activated. Can you try to disable all other plugins so we can see is it cause of this issue?
Hi
I just did this, and indeed it is now possible to duplicate.
I opened another ticket for no more being able to edit date columns. This does still not work.
Can you check what other plugin is in cause?
Thanks and kind regards
JJ
Hi,
I checked one Addon after the other: When I active the Addon "WP Touch Pro" we have this problem.
What can we do?
Many thanks and kind regards
JJ
Hi rieffjj,
Probably WP Touch Pro plugin is adding some CSS property on modal overlay and because of that it is not visible. Maybe you should contact their support to ask them why is this happening.
I opened another ticket for no more being able to edit date columns. This does still not work.
- Another support agent will replay you on this question.
Hi Milos,
This is exactly the answer I did not expect.... and what is frustrating.
I am not a CSS expert, but become now the "ping pong" player between 2 add-ons....
How can this be? Both Add-ins are no freeware but bought with license key. When I am going to contact WP Touch Pro, I will get for sure the same answer than yours.
Result of that: NOTHING will change and I am blocked.
KR
JJ
Hi rieffjj,
Can you send us your FTP account and we will try to solve this problem?
Hi rieffjj,
It should be working now. You can check. We have added little function in functions.php of your theme.
Hi Milos,
Many thanks, yes it works !!
It was a pleasure working with you :-)
Have a good day, ticket can be close !
JJ
Hi rieffjj,
You are welcome and sorry for the inconvenience once again. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!