We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
when I try to add a google sheet data source I get the error. Pls assist.
Hi lifeport,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
And also please send me url for Google Spreadsheet data and add me permission so I can edit it. I will not change your data just want to take a look at it.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Showing Error
wpDataTables backend error: Please provide a valid 2-dimensional array.
Hi lifeport,
The error that you see is caused by the current price column in your Google Spreadsheet.
First clear all formatting, then remove line breaks within cells in a range. You can take a look at this link how to do that.
After that your column current price should look like this ( Attachment).
As you can see in Current price column you must type without line breaks( for example Price now(bid) :5.75p ).
If you want to put 5.75p bellow Price now (bid) just enter break ( Price now(bid) :<br>5.75p).
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi lifeport,
Please do not use formatting in Google Spreadsheets because it will not be respected when you create wpDataTable. You can try now with this Google Spreadsheet. Also can you send me your original Google Spreadsheet that you want to use so I can take a look at it.
https://docs.google.com/spreadsheets/d/1W7AVx1UACzm-Ovs17Y6K8UfV8ZemvMrqkPJGYH8T0Vs/edit#gid=0
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi lifeport,
You will need to update your theme and plugins.
As you can see I created a wpDataTable Support table using Google SpreadSheet.
The preview is working but it will not work on page and I get this error.
Usually errors like this “halt” JS execution and the table won’t appear on the screen.
WP upgraded jQuery version to 1.12, therefore many plugins stopped working. If you have time please check threads in WP community on similar issues, this might help:
Link 1 Link 2 Link 3
Also i noticed that you are using 1.6.2 version of our plugin.
The latest version of plugin is 1.7. You can download it on CodeCanyon.
We will push the auto-update a little bit later (that’s why you don’t see that the new version is available yet in plugins page) – we want to wait for the first feedback from the Stable version users. For now you can upgrade manually if you already want to start using the new features.
If you want to update it manually please first read manual upgrade procedure.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables