Hi Mauricio,
Thank you for your purchase.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Hi Mauricio,

I get this error message and I can't access to your dashboard:

Forbidden

You don't have permission to access /sitio/wp-login.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Hi Mauricio,

Here is My IP address is 89.216.18.28.
  

Hi Mauricio,

The problem was when you are creating charts you have to have one column that is string or date column type ( From version 1.7 of our plugin you will be able to add datetime and time) on first place in Columns used in the chart box , and other columns should be integer or float column type. 

I edited the table and put the string like on this image. Also I created a new wpDataTable support page on your site so you can see the chart is working now.

Hope this helps.

Hi Mauricio,

You are welcome. If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.

Hi Mauricio,

There are 2 ways of how you can adjust the width of each columns:

1. You can enter it manually for every column you have in table settings ( see Attachment ). 

2. You can enter this code in Custom wpDataTables CSS and all columns will be the same width . For example 250px width.

.wpDataTablesWrapper table.wpDataTable thead th
{
       width: 250px !important;
}

Hi Mauricio,

Sorry for misunderstanding. 
Choice 1 won't work when scroll option is enabled.
Can you please tell me does the choice 2 work for you?  

Hi Mauricio,

Can you please investigate performance of your hosting provider.
It took me so long to load your pages and because of that I can't fix this issue with column width.