Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
The problem was when you are creating charts you have to have one column that is string or date column type ( From version 1.7 of our plugin you will be able to add datetime and time) on first place in Columns used in the chart box , and other columns should be integer or float column type.
I edited the table and put the string like on this image. Also I created a newwpDataTablesupport page on your site so you can see the chart is working now.
I understand what the problem was. I checked the chart and it works perfectly. Thank you very much for your technical assistance was very clear and quick.
Can you please investigate performance of your hosting provider. It took me so long to load your pages and because of that I can't fix this issue with column width.
Hi, I use a shortcode in a blank page [wpdatachart id=1] but do not see it. I see the google chart ok in the preview.
thanks, regards
Hi Mauricio,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Bogdan
The information that you need WP-admin
http://www.proyectosgasco.cl/sitio/wp-admin
user: admin
pass: admin2608
Kind Regards,
Hi Mauricio,
I get this error message and I can't access to your dashboard:
Forbidden
You don't have permission to access /sitio/wp-login.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Bogdan,
Please try with this new data
http://www.proyectosgasco.cl/sitio/wp-admin
user: bogdan
pass: radusinovic
what is your IP ?, I will view my server if are problems whith your IP
Kind Regards
Mauricio Toval
[email protected]
Hi Mauricio,
Here is My IP address is 89.216.18.28.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Bogdan,
For security, the server blocks access non-chili segments.
We have now added your IP to the exception list.
Kind Regards
Mauricio Toval
[email protected]
Hi Mauricio,
The problem was when you are creating charts you have to have one column that is string or date column type ( From version 1.7 of our plugin you will be able to add datetime and time) on first place in Columns used in the chart box , and other columns should be integer or float column type.
I edited the table and put the string like on this image. Also I created a new wpDataTable support page on your site so you can see the chart is working now.
Hope this helps.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Bogdan,
I understand what the problem was. I checked the chart and it works perfectly. Thank you very much for your technical assistance was very clear and quick.
Kind Regards
Mauricio Toval
[email protected]
Hi Mauricio,
You are welcome. If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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Hi Bogdan,
Is a Great Plugin. And also very nice and effective support. I will rate your plugin at CodeCanyon whith 5 stars.
A query?, My manufactures tables with excel has many columns and use the scroll option. Is it possible to adjust the width of each of the columns?
Kind Regards
Mauricio Toval
[email protected]
Hi Mauricio,
There are 2 ways of how you can adjust the width of each columns:
1. You can enter it manually for every column you have in table settings ( see Attachment ).
2. You can enter this code in Custom wpDataTables CSS and all columns will be the same width . For example 250px width.
.wpDataTablesWrapper table.wpDataTable thead th { width: 250px !important; }Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Bogdan,
But in my tables made with Excel spreadsheets and scroll enabled option, choice 1 does not work.
Kind Regards
Mauricio Toval
[email protected]
Hi Mauricio,
Sorry for misunderstanding.
Choice 1 won't work when scroll option is enabled.
Can you please tell me does the choice 2 work for you?
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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Hi Bogdan,
With the scroll bar option enabled, it does not work either option 2.
Kind Regards
Mauricio Toval
[email protected]
Hi Mauricio,
Can you please investigate performance of your hosting provider.
It took me so long to load your pages and because of that I can't fix this issue with column width.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables