We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm trying to add % percentage format to a column. First, I uploaded a file with % format in some columns, not working. Then, I have created a column as a number and added % in Display after text, but no working either.
Could you please help me how to solve that,
Thanks
Hi Javier,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Replay so nobody can see it except us.
Hi Javier,
Glad that you find solution by your own. Did you resolve all issues from your last ticket?
Hi Milos,
Yes, all of them. I'm trying to change the colour of numbers in conditional formatting, but I can only change colours of cells or rows. Is there an easy way to change that .
Thanks,
Hi Javier,
You can select on condition Add column CSS Class and add for example condition-class and after that you can add this CSS on Custom CSS field on wpDataTables settings page or directly on your page:
.condition-class{ color: #dd3333 !important; }Hi Milos,
Thanks. I think I didn't explaint very well. i want negative numbers in red colour and positive in green. I have added that condition in conditional formatting as a rule, but now all numbers are shown in red colour. How can i do that?
Thanks again,
Hi Javier,
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi Milos,
I send you PM.
Hi Javier,
Sorry my mistake, you should use Set cell CSS class instead of Add column CSS class. I changed and now it working as you demanded.
Great,
it seems that works fine.
Thanks, Milos
Hi Javier,
If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.