Hi Linda Arnoldi,
Thank you for your purchase.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Replay option so nobody can see it except us. 

Also please send me an ID of wpDataTable where this happens.

Hi Linda,

Sorry but we can't debug this because your server performance have some issue at this moment and we cant load any of your pages. Can you try to resolve this problem with your hosting first and after that we will try to resolve the issue with wpDataTables.

You can take a look at attachment image where you can see that all pages are constantly loading. (Screenshot).  

Hi Linda,

Unfortunately this is not included in plugin support. We will help you to configure wpDataTables but best solution to resolve problems with hosting is to contact your hosting provider. After that we will enter the website and take a look at issues with wpDataTables.

Hi Linda,

Your site is working better now and we managed to look at the problem with temporary WP-admin login.

When you turn off popover tools and go to the table click edit button, you can see that there are two select elements in edit mode. One is from our plugin, other is added by the theme. That "select" element added by the theme is making a problem,  so the best solution is to contact the manufacturers of theme and ask them what is the best way to solve this. There is a possibility that you can turn this off in the theme settings so we suggest to try that first.  

Hi Linda,

We are glad that you figure it out and thank you for letting us know.

If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.