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  Public Ticket #866219
responsive formating on legends
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Comments

  •  2
    Allen started the conversation

    I need to reformat how the legends are showing ... it is making a mess with  it bleeding out of the viewport.   Identified a line of code in the rendered website I need to mod .... but for the life of me I cannot find it in your source code.   the line is "class="highcharts-legend" transform="translate(49 338)"

    works great if I mod it to "class="highcharts-legend" transform="translate(10 338)".  Can you advise on how best to accomplish this?

  • [deleted] replied

    Hi Allen Hall,
    Thank you for your purchase.

    Can you send me the link with chart so I can take a look.

    If you are using version 1.6.2 only way you can customize chart options is with wpDataChart callback - Link

    In version 1.7 we will implement a lot of new features for chart customization. There will be also options for editing chart legend. You can take a look at video overview about new version and if you are interested I can send you version 1.7 Beta at your email address. 

  •  2
    Allen replied

    Hello Milos,


    Well I guess thats why I could never find how that line of code was rendered on the site.  My issues have been around responsiveness and more specifically with an IPhone 6s, they type my customer has.   I have been have difficulty reproducing his error ... everything checks out except on his phone 5000 miles away.   In general I had problem with the charts not resizing right on many devices.  I fixed most of this by going with a mobile redirect to a page with charts formatted for mobile viewports... fixed at 300 px wide.    Except that the legends dont center perfectly and it overflows on one side which is unacceptable to my customer.   I would just like to try your beta to see if it solves my issues.... no need for you to burn time on my charts...   let me try the beta ... [email protected]

  • [deleted] replied

    Hi Allen Hall,

    I sent you beta version at your email address. If it is not in inbox please check junk or spam folder.

  •  2
    Allen replied

    Ok Milos,


    I am having all kinds of trouble with the color of the background (always a dark blue) and the grid being completely black.  the settings in the plugin have no effect ... this was an upgrade installation where I followed your instructions.  If i modify an existing graph it changes the color scheme ... if i dont modify it under the new beta release the colors stay the same as they were.  ne charts have the same color issue.

    http://www.business-results.net/your-progress-mobile/

  • [deleted] replied

    Hi Allen Hall,

    Please send me your temporary login credentials. You can write them here just check private reply so nobody can see it except me.


  •   Allen replied privately
  •   [deleted] replied privately
  •   Allen replied privately
  • [deleted] replied

    Hi Allen Hall,

    I have checked and probably you have some security or cache plugin that doesn't allow to add <script> tag on you webpage. We have checked and for example on this page where I have added newly created chart - Link there is not <script> tag in Page Source which is unnecessary for chart to render. Because of that there is a JavaScript error that say "wpDataCharts is not defined". 

    Do you know do you maybe have some plugin that not allow to add script on your website? Can you try to disable plugins one by one and see does it help? Also can you try to create chart on clean copy of WordPress so we can ascertain where error occurs? 

    And one more question. Did charts works normally with version 1.6.2?

  •  2
    Allen replied

    As I said, the older version charts still work fine ... that is until i edit them with your beta. then the formatting changes to the blue/black as stated.  There is no script blocking going on. there is no additional security or firewall features enabled manually or through a plugin other than what comes in the vanilla  wordpress installation. There is a performance cache / minify feature that comes with the theme but it isnt enabled.

    Im not sure how setting up a clean copy of wordpress is going to help me here since I am trying to use the plugin on a site I have built.  It may work fine on an empty vanilla site... that doesnt solve my problem.  I'm fine with turning off the other plugins to find if there is any incompatibility... would you like to do this for your beta testing validation or should i do it ... no preference ...its totally backed up .. do as you see fit

  • [deleted] replied

    Hi Allen Hall,

    It seems there was a problem with "Plot background color" and "Subtitle". Because there weren't these options in previous version, for already created charts plugin had added black color to "Plot background color" and undefined for "Subtitle". Does charts on this page works now http://www.business-results.net/your-progress-mobile/? You have created these charts from table that has in query "Current user ID" and because of that I can't see series on that chart. Maybe you can see it with other user?

    Another problem that you have is with inserting newly created charts on the page. It won't render because as I said it doesn't allow <script> file to be added on your page. We will investigate this issue on your website and get back to you when we find solution for this problem.

    I wanted you to try on clean installation of WordPress, maybe in localhost so we can discover is this issue related to our plugin or it maybe has some conflict with another plugin or theme.

  •   Allen replied privately
  • [deleted] replied

    Hi Allen Hall,

    The plot color was black and because of that you couldn't see chart on this page http://www.business-results.net/your-progress-mobile/ Now you can edit chart and explore more new chart customization options.

    I have deactivated all plugins and activated them again and now seems that newly created charts are working. Plugin that is causing charts not to work is "CM Tooltip Glossary". You can see effect when you activate/deactivate this plugin on this page. http://www.business-results.net/?page_id=537&preview=true First chart will disappear if "CM Tooltip Glossary" plugin is activated.