FINAL DAYS FOR SUPPORT ON THIS PLATFORM
As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.
Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When I buy a product through amelia, a user is created but with the role of “Customer”. It should be as “Amelia Customer”.
I have activated the option to allow user creation in the Amelia conf. and nothing.
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Hello Diego,
Thank you for reaching out.
Could you please share a screenshot of your WordPress Users page, specifically showing the user role assigned after the booking?
Also, if possible, please provide temporary admin access to your WordPress site so I can take a closer look at the configuration and help identify the issue more effectively.
Looking forward to your response.
Kind Regards,
Uros Jovanovic
[email protected]
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