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My WordPress admin user (`erinreyeadmin`) has the correct roles and exists in both `wp_users` and `wp_amelia_users`, but it is not appearing in the “WordPress User” dropdown when editing an employee.
The user has ID = 1 in both tables, but Amelia failed to create the `ameliaUserId` mapping in `wp_usermeta`, so the UI does not recognize the account.
I have verified this in phpMyAdmin and confirmed it is a bug.
P.S. My time format is stuck in 24-hour mode even though WordPress and Amelia are set to 12-hour AM/PM. Please confirm how to override this properly.
Hello Erin,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Just change the time format on the WordPress General Settings and it will be applied in Amelia as well. Please take a look at our documentation page to read more about how to change date & time formats - Configuring WordPress Date/Time Settings in the Amelia WordPress Booking Plugin.
Kind Regards,
Uros Jovanovic
[email protected]
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