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Good afternoon, dear friends.
When a reservation is made on Amelia, we administrators receive a notification as if it were the client making the reservation. Both the reservation for the client and the reservation for the administrator are sent. How do I solve this problem? I can't find that feature anywhere. Could you help me disable it?
Thank you very much!
Hello Camilo,
Thank you for reaching out to us.
The issue you're describing is likely caused by the “Send all notifications to additional addresses” option being enabled in Amelia > Settings > Notifications. When this is active, the system sends all notifications (including customer ones) to the additional admin email addresses you've entered there.
To fix this:
Go to Amelia > Settings > Notifications.
Scroll down to “Send all notifications to additional addresses.”
There, you can remove the admin email from the aforementioned field.
Let me know if this resolves it or if you need help with anything else!
Kind Regards,
Uros Jovanovic
[email protected]
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