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We have had a problem for two days, enrollment for consultation is not possible. After filling out the form and confirming, the message “the selected time is not available” pops up. We have not changed anything in the settings. Two years we did not have such a problem and since yesterday we have customers reporting that they can not sign up.
The operating hours are set correctly. Two years everything worked the same way and since yesterday problems are reported even though there was no editing of the settings.
I will point out that our employees work on the basis of special days, for example, one day a month.
Hello Cezary,
Thank you for your message, and sorry to hear about the trouble.
Since everything was working previously and nothing has been changed on your end, we’d like to investigate this further. Could you please provide us with temporary WordPress admin access so we can check the configuration and identify the cause of the issue?
You can send the credentials securely via our support form if preferred.
Looking forward to your reply!
Kind Regards,
Uros Jovanovic
[email protected]
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