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I have a site that uses wordpress with version 6.8.1, with theme: Hello Elementor Child Version: 2.0.0, php version 8.2, Amelia plugin with version: 8.3. When you log in to the service login, the saved hours are initially displayed correctly, but after selecting the service, the data and time fields are reloaded and the information is lost. What can I do to avoid losing the information?
https://staticfiles.gleap.io/p6728acf4b8b6f32147024229/JNHykPTJ07LWm13oUiroAkf9uBnOr44VSRsViUDeT1Y0Qg1OnIHQnFjL7F1aq6ekzdT94YVE7fT.webm
Hello Ilcho,
Thank you for your message.
Could you please clarify exactly which information is lost after selecting the service? I reviewed the video you attached but wasn't able to clearly see the issue with the data and time fields losing information.
With a bit more detail, I’ll be better able to assist you.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uroš,
Before selecting a service, the dates for May are red and it is visible that they are busy, and after selecting a service it is visible that the field has been reloaded and the information about busy hours is no longer available and everything is gray and free.
Hello Uroš,
The same thing is happened when select something from dropdown location or category. The field for date and time show the loading very long time and when stop loading the field show is all field for day and hours is not reserved, but this is not right.
Hello Ilcho,
Thank you for the update on this.
Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, Uros
I checked this setting and everything is fine with them. The problem is with the ajax request, please pass the problem on to a developer and let them upload a fix as soon as possible, because this is stopping my work and I have many unhappy clients due to mistakes made with booking hours. If the problem is not fixed as soon as possible, I will be forced to use another plugin and not renew my subscription.
Hello Uroš,
Is there any progress on my problem?
Hello Ilcho,
Thank you for your patience.
In order to investigate the issue more thoroughly and escalate it properly to our development team, could you please provide us with temporary WordPress admin access (URL, username, and password)?
Please make sure to send this information securely via the "Private Reply" option to keep your credentials safe.
We'll do our best to resolve this as soon as possible.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables