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We are trying to schedule appointments on the back end of our website aka through our WordPress dashboard. When we submit the appointment it loads as if it's submitting, but the appointment never gets scheduled.
Attached files: Screenshot_20250520-121917.png
Screenshot_20250520-121811.png
Screenshot_20250520-121818.png
Hi Lawrence,
Thanks for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Lawrence,
Thanks again for providing the credentials. I noticed that both your WordPress users have multiple user roles assigned, which causes a conflict since a WordPress user should have only one user role. Please make sure to remove any extra roles so that each user has a single role assigned. After that, clear the cache and let me know if the issue persists.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables