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You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
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Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Since the latest update, I am required to use two widgets (shortcodes) to make the Amelia booking popup appear:
One widget without any parameters
And another with the correct parameters
If I use only the widget with parameters, the booking buttons no longer trigger the popup as expected.
Thank you in advance for your help!
Best regards,
Victor
Same problem here (private ticket #4002301)
Hello there,
Thank you for reaching out to us.
We have explained already too Seb there is bug related to pop ups and our Dev team is already working on it.
In the meantime you can try this CSS please check if the trigger button has the following CSS property applied:
pointer-events: none;
If that's the case, you can override it by targeting the button using its class or ID defined as the trigger, and applying the following CSS rule:
.trigger-button-class {
pointer-events: unset !important;
}
This will re-enable click events for the trigger button and allow the popup to function properly.
Hope this helps.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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