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Hi
I have an issue with payments settings and stripe
I cannot see fields so I can fill the credit card infos
Thanks for your help
WordPress Version 6.8.1
Divi Version : 4.27.4
Version 8.2.1
Attached files: Capture d’écran 2025-05-19 à 11.39.04.png
Hi Mohamed,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Let me know if it works once you test this.
Kind Regards,
Stefan Petrov
[email protected]
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