As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, for the first time yesterday, we have seen a bookings clash. Can you advise how this may have happened. Please see attached, where you will see 10am at the same time twice and by the same employee. Thanks
Attached files: Screenshot 2025-05-19 at 07.38.36.png
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
Thanks for message. Yes, it's woo commerce.
Let me know if you need any additional information.
Using the latest version of amelia too. Just updated this AM. I have updated woocommerce too!
Thanks,
Adam
Hello Adam,
Thank you for the update on this.
For this purpose, you will have to enable one hidden option in Amelia.
This is not automatically enabled once you install the plugin and I will show you how to do it:
1. Update the plugin to the latest version
2. Access Amelia Settings/Payments, and expand the WooCommerce section. Scroll down to the last rule. Right-click just below it and click on "Inspect":
In the console, you will see the following. Click on the last div:
On the right-hand side panel, you will see this:
Uncheck that option, like so:
A new slider will appear below the last rule in WooCommerce settings (in Amelia):
Enable it and save these settings. Please note that once you enable the slider, it will automatically hide again, but don't worry about it.
The changes previously applied should remain intact since the hidden setting modifies the database once enabled, and it stays enabled after each update - similar to all settings in Amelia. So, once you enable the plugin, there's no need to go over the same changes again.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for this! Please could you let me know how this setting will help with the issue? I enabled it now after following your instructions :)
Hello AdamE,
Thanks for enabling the setting! By turning on the hidden option that I mentioned, the WC order will be made when one user is inside the cart and thus it will prevent another user from booking the same time slot.
So, this should effectively stop overlapping bookings for the same employee at the same time in the future.
If you notice anything else or need further help, just let me know!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables