We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia support team,
I would like to ask you, why does amelia not show the availability of my 3 employee, when 2 of them are occupied, but the 3dh one is still free?
I am sending a screenshot, where for Saturday 12:00 we have 2 bookings and the timeslot shows occupied. As well at the same day from 18:00-19:30 the same situation occurs as well.
Thank you very much,
Ladislav
www.thaisun.sk
Me pasa lo mismo
Hi Ladislav,
Thanks for reaching out to us. Unfortunately, I’m not able to see the screenshot. Could you please send it again along with more details about the issue you’re experiencing?
Kind Regards,
Stefan Petrov
[email protected]
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