We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
how can i immediately see in the calendar view who has paid online ( mollie) and who still needs to pay at the end of the appointment ?
this is visible in the appointment list (by means of the payment icons) , but not in the calendar... There I need to open the appointment and go to payment.
Adding the same icons easy icons as in the list would be VERY helpfull
Hi Erwin,
All payments are visible in the Finance section. Transactions completed via online payment methods (PayPal, Stripe, WooCommerce, Razorpay, Mollie) are automatically marked as Paid, unless you have the Deposit option enabled.
If a customer chooses the On-site payment option, the status will remain Pending until an admin manually updates it after the payment is completed in person.
Unfortunately, payment statuses are not yet displayed in the Calendar section. However, feel free to suggest this as a feature on our feature suggestion page.
Kind Regards,
Stefan Petrov
[email protected]
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