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Hi! I have a question regarding the Amelia WooCommerce integration.
I’m already using it on one website, where clients can pay using Stripe as the payment provider.
Now, I’d like to implement it on a new website as well, but this time with a card payment solution that redirects users to the payment provider’s site — meaning the payment is not processed directly on my website.
As far as I know, in this case Amelia automatically books the appointment even if the payment is not completed on the third-party site.
How can I prevent this, so that appointments are not booked after failed payments?
Hello there,
Thank you for reaching out to us.
Amelia triggers the appointment creation on statuses "Completed", "Processing" and "On Hold". So, when you change the payment status to one of these, an appointment will be created.
To stop Amelia from creating an appointment for "Processing" or "On Hold" statuses, you can simply comment those lines of code in ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php
add_action('woocommerce_order_status_on-hold', [self::class, 'paymentComplete'], 10, 1); add_action('woocommerce_order_status_processing', [self::class, 'paymentComplete'], 10, 1);I hope that helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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