As previously announced via banners and our newsletters, support is no longer available through this platform.
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Hello,
I bought Amelia starter 4 days ago, and I have sent a ticket and an email, but the case is still unsolved, and I am waiting for the resolution to do my work. Please see the attached bank statement of my purchase. The problem I'm having is that I used the same email but a different password to buy the plugin. (Amelia starter).
I have entered my lifetime subscription code to send this ticket.
But my issue is with the new purchase. I received no email or link to download the plugin.
Please, I need help, and I have been waiting for a few days now.
thank you
Attached files: tms payment for amelia starter-05-25.jpg
Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand what exactly is the issue and what is your question? Can you explain in a little more detail and send us some screenshots or a short one-minute video?
You have a Dev Lifetime license if you have another purchase you can download Amelia from your profile in our store at any time with the mail that you used during the purchase.
Hope this helps.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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