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Hi,
When a user makes an appointment, paid for by WooCommerce, it only appears in WooCommerce after the user clicks on the email they receive for payment. Is this normal behavior? Shouldn't it always appear in WooCommerce whenever an appointment is requested?
Another thing that happens is that in WooCommerce, after clicking on the link, the same order appears in duplicate and sometimes in triplicate. Shouldn't there only be one? What could be wrong?
See this example: https://prnt.sc/JUbDoxwI5gyq
Thank you,
Compliments
Hi Filipe,
Thanks for reaching out to us. The correct behaviour is that Amelia only accept and saves an appointment if the payment is successful. That goes for all payments (both online and offline). For example, the appointment shouldn't be saved in Amelia if booked via WooCoomerce and the payment is not processed. However, if it is, then probably the issue is related to WooCoomerce and we would need the be investigated.
Kind Regards,
Stefan Petrov
[email protected]
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Hi,
Can you please check?
How can i pass you the credentials?
Best regards