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Fatal Error During Booking – Caused by First Name Input?
Dear Amelia Support,
We're experiencing a critical error during the WooCommerce checkout process when creating appointments. The issue appears to originate from Amelia's `AbstractReservationService.php` file.
Here’s the fatal error:
```
Uncaught Error: Call to a member function getStatus() on null in
/wp-content/plugins/ameliabooking/src/Application/Services/Reservation/AbstractReservationService.php:378
```
We’ve traced this to specific input:
When a customer’s first name is **“Jan Luc”**, the booking fails with this fatal error. However, using a simpler name like “John” works fine.
It seems Amelia fails to create or retrieve a booking object but still attempts to call `getStatus()` on it without checking for null. This likely causes the crash.
Could you please investigate and advise on how this can be resolved?
Kind regards,
John Brenters
Studio Luz Breda
[email protected]
Hello there,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
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