We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Team,
Is there any plans to have the Cart feature for Events? Or at least a feature where customers who didn't pay could be informed/emailed within 24 hours to ask how we can assist, and if no purchase is made after 24hours an email sent with a voucher (example: one-time voucher of £5-off for that person)
Seems like this is a good idea to help increase Sales and make Amelia more advanced.
Hello,
Thanks for reaching out to us. Yes, this option has been requested by a lot of users already. We currently have cart feature made only for services, but we are looking forward on adding this option for events in future updates. We cant promise ETA at this moment, however, we always recommend following our changelog page to keep up with the updates.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Good to know others wants this feature too - it will definitely improve the plugin and make it more useful!
We hope it get's added soon!