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Hi,
Yesterday I updated Amelia to the last version and now the payments with woocommerce are not working. After the client books the appointment in the Amelia widget, when it redirects to the woocommerce payment page, it just says that the shopping cart is empty.
I’ve already checked PHP sessions, cache clearing, cookies, AJAX, and the Amelia product setup, and everything seems to be configured properly. Is there any known bug with this version or a recommended solution?
Also, when I updated to the last version the plugin said that I don´t have the pro version (which I do). So I returned to the last version of Amelia. But the payment problem is still there.
Thanks
Attached files: Captura de pantalla 2025-05-05 a las 19.04.10.png
Captura de pantalla 2025-05-05 a las 19.04.34.png
Hi Julia,
Thanks for reaching out to us. Its not a bug, the WooCoomerce cart must be configured as the WooCoomerce products. It is usually happening because the WooCoomerce product is not assigned to Amelia service and when the service is selected, then WooCoomerce cant read the product. Make sure to assign the correct WooCoomerce product and configure the Cart. Details are explained in our documentation on this link, so make sure to follow the steps explained.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Thank you for your respons. But the products are correctly configured.
Hola @Julia, vi que el año pasado tuviste un problema migrando de un servidor a otro y vi que lo resolviste, ahora yo tengo el mismo problema y no sé como resolverlo, me podrías comentar qué fue lo que hiciste para lograr que funcionaran nuevamente los agendamientos? Gracias.
Hi Felipe,
Thanks for reaching out to us. Please open a new ticket for your question and we will kindly provide response there.
Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables