We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Sir or Madam,
Is it possible to block only specific hours for an employee instead of an entire day?
The reason for this is that we also receive bookings from another system, Treatwell. If an employee is already booked there, we would like to block the same time period in Amelia to avoid double bookings.
Kind regards,
Torsten Querbach
Hello there,
Thank you for reaching out to us.
This can be done automatically if you can have completed Google or Outlook integration then you connect employees to a calendar and set in the calendar that all events in the calendar are set as busy. This was any busy time slot in calendar will be shown as unavailable for booking. Or you can add manually test bookings in Amelia for the same time slots that are booked on another site.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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