We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I create an event, and the event closes on its own with no possibility to open it, or to add participants. For example ashtanga yoga is scheduled for may 1st and it's already closed and the events should closed only if the maximum participants are reached, or at the time of the event.
Also, I wanted to ask you how I can for certain events start booking only 7 days in advance, so people are not setting reoccurring c=bookings and give opportunity for others to schedule the participation in the event.
Thank you for a detail information
anna
Hello there,
Thank you for reaching out to us.
This should not be possible and as far as we can remember we never seen this issue before. Please send us a couple of screenshots of the event settings so that we can review them. As for 7 days in advance unfortunately, currently this feature is not available in Amelia.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Here is a copy of the schedule, there is no-one that scheduled the class and it's closing on its own.
Attached files: Image 5-5-25 at 6.43 PM.JPG
what would be the way, the instructors could check how many people are booked for their class?
Hello again,
Wee needed events settings to see from your screenshots we cannot see anyhting.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
2. Send us names of the events that has these issues
3. Employees can review their appointments and events from the employee panel
Looking forward to your reply.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables