We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We own a pole dance studio, and our customers need to book for their classes in order to keep them organized and with limited number of people.
Plugin is good, but the thing is that we haven't been able to limit the number of classes (events) each customer can book per month.
We have different "packages" for our customers, like 8, 12, 16, 24 classes per month. We would love to set a limit of classes (events) per customer per moth/week, as some people may have the package of 8 classes per month but them we see he has booked 12 or 16.
Is this be possible? If not, do you have any suggestions we might use?
Thank you so much and best regards,
Sergi
Hi again,
Seems there is no option available.
A suggestion that ChatGPT gave me is to create coupons for every package (8, 12, 16, 24 classes, and so on).
I should create coupons for every month, and package, and give my customers the correct coupon (#8classes, #12classes, etc).
I think this might work.
What do you think guys?
Thank you,
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. What you want is a membership feature and Amelia does not have such option. When you sell packages there is not limit option they can book as many appointments is in their packages whenever there is a free time slot. There is option limit appointment per customer for single bookings but this is per service. If you have one service then you can limit them but if you are offering for example 5 services they can book all 5 services since limit applies per service.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
Kind Regards,
Marko Davidovic [email protected]
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