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  Public Ticket #3981299
Amelia Managers banned from wp-admin, being redirected to home. Should be able to see the Calendar in the admin
Closed

Comments

  • Beto started the conversation

    Amelia Managers banned from wp-admin, being redirected to home. They should be able to see the Calendar in the admin

    We just updated from v. 4.2 to latest, used to work that way we want

    I recall we made them managers to see this calendar indeed, the one in Employee page being different

    Thanks

  •  1,733
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one-minute video? We do not understand this "Amelia Managers banned from wp-admin, being redirected to home." Managers can see the calendar section and they canreview all appointments from all employees.

    Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.

    If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.

    You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.

    After that Amelia should work properly again. Please do that and let us know how it goes. 

    Looking forward to your reply. 

    Kind Regards, 

    Marko Davidovic [email protected]

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