We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3980754
filter and Edit online
Open

Comments

  • robertcabiyaan started the conversation

    Hello.

    I have WPDatables using SQL Query from MySQL Database.

    at Datasource tab, Enable-Server Side processing is enabled

    and at Editing tab, Allow-front end editing are enabled.


    My problem is that filtering is not working. Everytime i use the filtering no records are showing up even there is suppose to be records with the criteria of the filter.

    However, if i un-check the Server-side processing, filtering works fine, but Edit online is disabled also.

    How can you help me with this problem ?.


    thank you

    Robert


    Attached files:  Putting criteria for filter at log id shows empty records.pdf