As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When sending appointment confirmation emails related to the "cart," placeholders are not replaced with actual their actual values.
Instead, users receive emails showing the raw placeholders, resulting in an unprofessional and confusing message.
Example of the received email in PJ
Attached files: cart notification placeholders.png
Hello Nael,
Thank you for bringing this to our attention.
In order for the placeholders related to the "cart" to be properly displayed in the confirmation emails, you'll need to configure the %cart_appointments_details% placeholder in the Notifications settings. This placeholder is specifically designed to handle the cart content and must be included in your email template.
Additionally, any other relevant placeholders (such as %customer_name%, %service_name%, etc.) should be added within the cart appointment template, not just the main email body.
Once you set it up this way, the placeholders should render correctly and your customers will receive clear and professional notifications.
Please let us know if you need help with configuring this.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables