As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
hello,
This is in the same line as SMS notification, this time it is email notification
I’m using the Amelia booking plugin across several websites I manage for different clients. I've set up SMTP on one of the sites, but the test email fails, and currently, only I (as the site administrator) receive email notifications when a customer books an appointment.
I’d like to know: Is it possible to configure Amelia so that each of my clients (business owners) receives an email notification when their customer books an appointment? Also, can the customer who makes the booking receive an automatic confirmation email as well?
Each website is set up separately for each client, and I want to ensure the email notifications go to the correct parties – both the business owner and their clients.
ps. I have talked to the hosting company and sent them a screenshot, and everything was set up correctly.
Thank you in advance for your help!
Best regards,
Hello,
Thanks for reaching out to us. Let me explain how notifications work. By default, notifications are sent to customers and employees once the booking is completed. You can add additional email addresses in the Notification settings, where you'll find a field called "Send all notifications to additional addresses." These emails will receive all notifications, but please note that all notifications are sent, not just confirmation emails.
In your case, the best option is to configure separate emails for each customer and employee, as it should be configured.
I recommend checking out more information about emails on this link.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Thank you so much for your unfailing, timely support.
You guys are the best.
Keep the good work.
lawson
You are welcome, as always.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day and best regards.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables