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hello,
This is in the same line as SMS notification, this time it is email notification
I’m using the Amelia booking plugin across several websites I manage for different clients. I've set up SMTP on one of the sites, but the test email fails, and currently, only I (as the site administrator) receive email notifications when a customer books an appointment.
I’d like to know: Is it possible to configure Amelia so that each of my clients (business owners) receives an email notification when their customer books an appointment? Also, can the customer who makes the booking receive an automatic confirmation email as well?
Each website is set up separately for each client, and I want to ensure the email notifications go to the correct parties – both the business owner and their clients.
ps. I have talked to the hosting company and sent them a screenshot, and everything was set up correctly.
Thank you in advance for your help!
Best regards,
Hello,
Thanks for reaching out to us. Let me explain how notifications work. By default, notifications are sent to customers and employees once the booking is completed. You can add additional email addresses in the Notification settings, where you'll find a field called "Send all notifications to additional addresses." These emails will receive all notifications, but please note that all notifications are sent, not just confirmation emails.
In your case, the best option is to configure separate emails for each customer and employee, as it should be configured.
I recommend checking out more information about emails on this link.
Kind Regards,
Stefan Petrov
[email protected]
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Hello,
Thank you so much for your unfailing, timely support.
You guys are the best.
Keep the good work.
lawson