As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
A while ago I got help with the synchronization between Google Calendar and Amelia. I connected Amelia to Google calendar, but I still don't see Amelia events appearing in my Google calender. How is this possible?
Hi Eline,
Thanks for reaching out to us. The issue might be related to the Google Calendar settings configuration. It’s important to first establish the sync between Google Calendar and the employee’s calendar. Once that’s done, you can proceed with configuring the Google Calendar settings. Try increasing the maximum number of events in the Google Calendar settings — by default, it’s set to 50, but you can increase it to a higher number. Also, make sure that the “Remove busy slots” option is enabled.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
I established the synchronization between Google Calendar and the employee’s calendar. Once I assign the employee to an event in Amelia (with synchronized Google Calendar), the event does not appear in the calendar
Could it be related to the fact that I am assigning an employee to an event instead of an appointment in Amelia? Or could it be related to the fact that I assigned a sub-calendar to the employee (not the main calandar of the Google account)
Hi Eline,
Unfortunately, sub-calendars won't be available with Google Calendar sync. Only appointments from the main calendar assigned to a specific employee will be visible, as long as the booking was made for that particular employee. This applies to both events and appointments. For events, however, you’ll need to ensure that an employee is added to the "Event Staff" field.
If the appointments are still not visible, you can try increasing the maximum number of events in the Google Calendar integration settings.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
Thank you for explaining.
Urfortunately, when I change the google calendar to the main calendar (not the sub one), the problem persists.
Are to able to take a look at the settings to find out why the events don't appear in my google calendar?
I have given your colleague permission before to log in.
Hi Eline,
Sure, you can provide the WP admin credentials, and I will log in to take a look.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables