We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3962856
wpdatatables not saving settings
Open

Comments

  •  1
    Larry Kolinek started the conversation
    14 hours ago

    please help ASAP.

    I go edit a wpDataTable. Where you have the standard view or excel like (that toggle switch)

    If I change to excel like. Save Changes. Then leave and come back to this page, back to this wpDataTable, it is back on Standard View.

    why is that happening?
    I have a Master-Detail addon.
    It is a front end ediable table.

    Its like some settings or features DO NOT SAVE.
    and others do?

    please help.