We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3962844
Unresponsive Amelia
Open

Comments

  • Christian Lloyd started the conversation

    How to update or configure? 


    Amelia dashboard keeps on loading, Services shows 4 but panel showing no category added. Can't use your booking system. Tried manual install in file manager, tried deactivating more than 6 times and go through upload plugin 6 times. 


    This never happened before. Need help.

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  •  1
    Anuj Kumar replied

    Bro i am also facing the same problem to but i don't how to fix this please work on it and reply asap