We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I need to insert a block of time of 4.5 hours that starts at 1:30pm, but unfortunately it shows only times available that goes every 4.5 hours starting from 00:00am!! How can I solve this? I changed the slot time, the employee time availability, the start and end working time, but nothing changed.
Moreover I realized that the hours to choose start at 00:00am BUT... if the last appointment of the previous day ends at xx:30, and the first appointment of the next day lasts more than 30 minutes, the first availability is... 00:30am!!!!!! I think this is a real bug!!
The real problem is that I'm not free to choose any hour I like (within wordpress using Calendar function of Amelia plugin). How can you solve this form me?
What can I do?